We want to make your first visit to Primary Care Associates as pleasant and comfortable as possible. Here are a few tips that will help us serve you better.

What to expect

Our office will seem familiar, unless you have never visited a doctor’s office! Because PCA is a group practice, we may have more examining rooms and a larger waiting room than you have seen before, but you will receive helpful, individual attention from the moment you check in at the reception desk.

Please dress comfortably for your office visit and, if possible, avoid wearing perfume or after shave.

On your first visit, we will ask you for some information about yourself and your insurance carrier. We will want to make a copy of your insurance card and your ID (driver’s license). You will also be asked to complete a Patient Information Form and Medical History. (You may save some time by printing the online registration form and the patient history form for adults or for children and bringing it with you.)

If you do not have health insurance, please be prepared to make a pre-payment of $70.

You will also be expected to pay your insurance co-pay at the time of this and all other office visits. We will file with your insurance company for the remaining charges associated with your visit. If you do not have insurance (or we can’t verify your insurance) you will be asked to pay for your office visit and medical services at the time of your appointment. You may call our billing office at 903-408-7750 to arrange for other payment options for your medical care.

What to bring with you

To make your initial registration go smoothly and to assist our medical staff to provide you with the care you need, please bring the following with you for your first visit:

• Your insurance card
• Personal identification (driver’s license is fine)
• Medical history information or completed New Patient Registration Form
• Completed Patient Information Release Authorization Form
  (To print form, click on the printer icon at the far right side of the Flash toolbar.)
• A list of all medications you are currently taking, including prescriptions, over-the-counter drugs, vitamins & supplements. (You may bring the containers with you instead of a list, if you wish.)

Note: If this first office visit is for a child, please bring medical history and medication information for that child. We will still need ID and insurance information for the child’s parent or guardian.