PCA News

Introducing a New Patient Portal: MyChart

On May 13, 2017, we will be transitioning from FollowMyHealth to the MyChart Patient Portal.
MyBSWHealth is your one-stop digital destination and includes convenient access to MyChart.

  • Send secure electronic messages to your doctor’s office
  • Access health information related to your care
  • Schedule and manage your appointments
  • View your lab results and past visit summaries
  • Link your family’s accounts to yours to conveniently access records for family members under your care



MerckEngage®, a free, online resource, which includes healthy recipes, ideas for getting fit, and practical planning tools for better health, is now available to PCA patients.

The site includes:

Health Support for ME.
Nutritious and delicious recipes based on your tastes
Tracking tools to help manage your condition
Articles to help you make healthful choices
Special offers for your medicine
Ongoing motivation and encouragement

Patients may also access Journey for Control, a website that brings together the key partners in the treatment of diabetes, with information for patients, physicians, and educators.

Both sites are provided by Merck Sharp & Dohme Corp., a subsidiary of Merck & Co., Inc.

PCA Earns National Recognition

NCQA SealWASHINGTON, DC—The National Committee for Quality Assurance (NCQA) today announced that Primary Care Associates has received Recognition from the Patient-Centered Medical Home 2011 (PCMH 2011) program for using evidence-based, patient-centered processes that focus on highly coordinated care and long-term participative relationships.

The patient-centered medical home is a model of care emphasizing care coordination and communication to transform primary care into “what patients want it to be.” Research shows that medical homes can lead to higher quality and lower costs, and improve patients’ and providers’ reported experiences of care. The PCMH identifies practices that promote partnerships between individual patients and their personal clinicians, instead of treating patient care as the sum of several episodic office visits. Each patient’s care is tended to by clinician-led care teams, who provide for all the patient’s health care needs and coordinate treatments across the health care system. Medical home clinicians demonstrate the benchmarks of patient-centered care, including open scheduling, expanded hours and appropriate use of proven health information systems.

“The patient-centered medical home raises the bar in defining high-quality care by emphasizing access, health information technology and partnerships between clinicians and patients,” said NCQA President Margaret E. O’Kane. PCMH Recognition shows that Primary Care Associates has the tools, systems and resources to provide their patients with the right care at the right time.”

To receive recognition, which is valid for three years, Primary Care Associates demonstrated the ability to meet the program’s key elements embodying characteristics of the medical home. The standards are aligned with the joint principles of the Patient-Centered Medical Home established with the American College of Physicians, the American Academy of Family Physicians, the American Academy of Pediatrics and the American Osteopathic Association.

Primary Care Associates met key program components in the following areas:

  • Written standards for patient access and continuity of care.
  • Use of patient feedback materials.
  • Appropriate use of charting tools to track patients and organize clinical information.
  • Responsive care management techniques with an emphasis on preventive care for individual patients and for the entire patient population.
  • Adaptation to patient’s cultural and linguistic needs.
  • Use of information technology for prescriptions, test and referral tracking and coordination with other health care providers.
  • Use of evidence-based guidelines to treat chronic conditions.
  • Measurement and reporting of clinical and service performance.

To find clinicians and their practices that have been recognized by the Patient-Centered Medical Home 2011 program please visit http://recognition.ncqa.org. For further information, contact NCQA Customer Support at (888) 275-7585.

NCQA is a private, non-profit organization dedicated to improving health care quality. NCQA accredits and certifies a wide range of health care organizations. It also recognizes clinicians and practices in key areas of performance. NCQA’s Healthcare Effectiveness Data and Information Set (HEDIS®) is the most widely used performance measurement tool in health care. NCQA is committed to providing health care quality information for consumers, purchasers, health care providers and researchers.




Primary Care Associates
4211 E. Joe Ramsey Blvd. Suite 100
Greenville, Texas 75401
Insurance: 469-800-3575
Fax: (469) 800-3510
Please note: This email is for general information only.
For specific healthcare or medication questions or
to schedule an appointment, please call 469-800-3500.
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